FAQs


What is PRVLGE?

PRVLGE is a global membership club. Our members receive discounts, privileges and benefits from our partners around the world and the chance to attend events and gatherings. Our members also have the opportunity to win giveaways provided by our sponsors and partners.


Do I need to make a booking to receive a benefit?

As a general rule you will need to make a booking, and mention the PRVLGE, when booking for restaurants, spas or golf. However, our partners vary in their requirements and not all of them require a booking. Always check on our website to see if the partner you want to visit require a booking or not. 


Are there exclusions?

Our partners choose the times when they want to make special discounts, benefits and privileges available to our members. So exclusions will vary from partner to partner. 


Can I use more than one PRVLGE membership per booking?

No. Only one PRVLGE membership can be used per booking.


How many people can receive the discount?

Your membership covers at least two people whenever you dine in at one of our partner restaurants. Many of our partner restaurants allow for the discount to be given to larger groups. You will find this information displayed on the listing page for each restaurant. For golf, spa, and shopping, only the member receives the discount.


Does my PRVLGE membership automatically renew?

No. As your membership nears its expiry date we will contact you and process your renewal directly with you. This saves you the inconvenience that an auto renewal system can cause, should you for any reason not want to renew your membership.


Can I receive a physical card?

Your PRVLGE membership card is a digital card that saves on your mobile device. We do not issue physical cards.


Is my membership transferable?

Your membership is not transferable. Our partners are not obliged to honour a membership card presented by a person other than that named on the card.


What do I do if one of your partners doesn’t accept my PRVLGE membership?

Let us know straight away via This email address is being protected from spambots. You need JavaScript enabled to view it. and we will investigate and get back to you in a timely manner. We rely on our partners to notify us of any changes to their partnership arrangements with PRVLGE.

 

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